Agaton has emerged from stealth with an AI platform that analyses customer conversations to help enterprise sales teams identify opportunities, improve decision-making, and support workflow automation across sales and customer service functions.
Stockholm-based Agaton, an agentic AI platform that uses voice analysis to help enterprise sales teams identify and act on opportunities in customer conversations, has emerged from stealth and raised $10 million in total seed funding. The round was co-led by Inception Fund and Alstin Capital, with participation from seed+speed Ventures and Foundry Ventures. Additional investors included founders and operators such as Peter Sarlin, Kieran Flanagan, Sebastian Knutsson, Lukas Saari, and Guillermo Flor.
Agaton’s platform is designed to help enterprises analyse unstructured customer conversation data across sales and customer service interactions. Using AI, the system identifies behavioural patterns and sentiment signals with the aim of supporting workflow automation and improving organisational decision-making.
The platform addresses a common challenge, as many companies still rely on sampled data, market research, or analytical models to guide decisions. By analysing customer interactions in real time and combining quantitative and qualitative insights, the system is intended to help organisations identify buying signals, inform product and pricing decisions, and improve the training and management of customer-facing teams.
Unlike traditional conversation intelligence tools that focus primarily on transcription, Agaton’s system is designed to detect sentiment changes, highlight potential sales opportunities, provide coaching insights, and support quality assurance processes. According to the company, early customers have used the platform to gain broader visibility across customer interactions and support frontline teams with AI-driven guidance.
Andreas Kullberg, CEO and Co-founder of Agaton, said the company aims to help sales teams operate more effectively through AI.
The companies winning today aren’t those with the biggest sales teams; they’re those with the smartest ones, augmented by AI that transforms every customer interaction into strategic intelligence. This funding accelerates our mission: making enterprise sales and service teams genuinely unstoppable.
The funding will be used to accelerate go-to-market efforts, expand AI capabilities, and support further product development. Over the coming year, Agaton plans to expand its team and establish additional international hubs to support a growing global customer base.
