Parloa's Series D follows seven months after its Series C round.
Parloa, the German-founded startup which develops AI voice agents for call centre work, has raised $350 million in a Series D funding round, vaulting its valuation threefold to $3 billion in seven months.
The round was led by existing investor General Catalyst, with other existing investors, including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures, also participating.
The Berlin startup’s Series D round follows seven months after it raised $120m at a $1bn valuation. Malte Kosub, CEO and co-founder, took to LinkedIn to describe his surprise at carrying out Parloa’s Series D so soon after its Series C.
Kosub said: “I didn’t expect to be writing about our Series D already today – just seven months after our $1bn Series C.
“Two funding rounds in less than a year reinforce what we are seeing every day. Agentic customer experience is no longer a nice-to-have.
“It is becoming the new standard. We are incredibly fortunate to be building at one of the fastest-moving and most exciting moments in the history of software.”
Parloa has now raised more than $560m in less than four years.
The startup says it will use the funds to expand globally, with a focus on the US and Europe, including offices scouted in San Francisco and Madrid, a localised team in London, and a recently established US HQ in Manhattan.
Parloa, whose customer base includes Allianz, Booking.com and SAP, is playing in a competitive field, going up against several startups, including UK startup PolyAI.
Parloa’s platform combines automated speech recognition and natural language understanding to enable companies to build automated dialogues for phone, chat, voice assistants and messenger – all in one place. The company claims its AI setup understands the same amount of words and contexts as a call centre agent.